Career Opportunities

Client Service Representative

TranzAct Technologies is an established, privately held company headquartered in Elmhurst, IL. We pride ourselves on being an integrated logistics resource company focused on client satisfaction and driving value to our client’s business. We are currently seeking a Client Service Representative to play a leading role in ensuring our clients receive superior service. The Client Service Representative will work with clients directly to provide pro-active account feedback and continuous improvement opportunities as well as problem solving. We will train the right candidate.

Responsibilities:

  • High volume of Client Interaction through email and phone
  • Educate clients on services through our online program
  • Recognize and communicate market trends and seasonality that affect freight and transportation
  • Identify data trends to maximize our client’s business potential
  • Process and problem solve client or technical issues
  • Maintain professional and industry knowledge
  • Develop client relationships and contacts at all levels

Job qualifications:

  • Transportation experience a plus
  • Intermediate to advanced knowledge of Microsoft Office Suite to include Word, Excel and Outlook.
  • Strong problem solving and presentation skills
  • Skill to prioritize, multitask and manage time effectively
  • Excellent Customer Service and communication skills
  • Self-starter with the ability to multi task and prioritize
  • Able to understand reoccurring problems and resolve

If you would like to be considered for one the positions we currently have available, please email your resume to hr@tranzact.com