Carrier Inquiries - How can we help you?

Here are some common questions and answers we get from our carrier partners:

How can I submit invoices?

TranzAct has multiple options for submitting invoices that are outlined in 7 Ways to Submit Invoices. 

How do I view my payment status?

All invoice and payment status can be found at: http://mytranzactcarrier.tranzact.com. Once registered, carriers have 24/7 access to view invoice status, download remittance reports, and view billing trends such as invoice rejections and reductions.

How do I register for the My TranzAct Carrier website?

Visit http://mytranzactcarrier.tranzact.com and click on REGISTER NOW. Registration is free and carriers may have an unlimited amount of users. Carriers will be contacted within 48 hours of registering with instructions on how to set up their password.

How long does it take to process my payment/When will I receive payment?

Payment and processing time may vary; the dynamic process means we cannot guarantee a specific timeframe. However, if is a priority for TranzAct and our clients to process invoices correctly and efficiently. You can receive updates via the MyTranzAct Carrier tool.

How can I obtain my remittance information?

All remittance information is available electronically. Just go to the web address below and follow the instructions:

http://remittance.tranzact.com

How do I access the MyTranzAct Carrier Tool?

You can login to MyTranzAct Carrier by clicking on the blue LOGINS button at the right of the navigation bar on the top of the website and selecting MY TRANZACT CARRIER. If you haven't registered for the tool before, you can do that on our carriers page.

Having trouble accessing the MyTranzAct Carrier Tool?

You can see if you’re currently registered by following the below:

1.) Visit http://mytranzactcarrier.tranzact.com and select “Forgot Password?” towards the bottom of the page

2.) Enter in your email address in both the username and email address boxes, and click SEND.

3.) If you are registered you will receive an email confirmation. If you are not registered it will give you an error and ask you to register for the website.

If you are not registered you can register by visiting http://mytranzactcarrier.tranzact.com and click REGISTER NOW. Someone will reach out to you within 24-48 hours.

What is a SCAC code?

The Standard Carrier Alpha Code (SCAC^®) is a unique two-to-four-letter code used to identify transportation companies. NMFTA developed the SCAC identification codes in the mid 1960's to facilitate computerization in the transportation industry. You can find out more information on the NFMTA website.

Why should I use EDI?

A guide that details the benefits of EDI - such as saving time, money, and reducing errors - can be found here.

How can I get setup with EDI?

To get started with EDI setup, send an email to EDI@tranzact.com or let one of the shippers you're working with know you're interested and we will get in touch.

I have a question that isn't answered on this page. Who can I contact?

Just send us an email at carrierinquiries@tranzact.com or call us at 630.530.6711, and we will be happy to assist you.