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CARRIERS

Carrier Invoicing

Guidance for carriers serving TranzAct customers on submitting invoices and addressing outstanding balances.

Carriers have the following options to submit invoices to TranzAct:

EDI

EDI data electronically is submitted to TranzAct via a 110, 210, 310, 410 or 810 file under X-12 standards. The EDI map format typically depends on the carrier’s mode of transport.

EDI invoicing requires shipper to approve EDI setup, and EDI requires setup between the carrier and TranzAct.

EDI Image

Created by TranzAct, this is a hybrid EDI approach where carriers submit invoices via EDI document while also submitting back-up documentation to support any client requirements for paperwork.

EDI Image requires setup between the carrier and TranzAct.

MyTranzAct Carrier Invoice Upload

Carriers can upload invoices and back-up paperwork directly into TranzAct’s system by visiting  MyTranzAct Carrier.

The carrier receives an e-mail confirmation that the invoice upload was successfully received by TranzAct’s system. If the invoice is subsequently rejected, an e-mail notification will be sent to the carrier.

This method requires the carrier to register on the MyTranzAct Carrier Web Portal. Registration is free and the carrier may have an unlimited amount of user log-ins.

Mail

Invoices may be mailed into TranzAct’s Corporate office for processing. Please mail packets of invoices to:

[Client Name] C/O TranzAct Technologies, Inc.
360 W. Butterfield Rd.+, Suite 400
Elmhurst, IL 60126

For paper invoices, shippers usually request a Bill of Lading and Delivery Receipt be submitted with the invoice, though this could vary by shipper.

Email

Carriers may submit invoices and back-up documentation via e-mail. This e-mail process works when the carrier is able to send invoices in PDF files that each include a single invoice and its back-up paperwork.

For more information on using this process, please reach out to our Carrier Inquiry Team carrierInquiries@tranzact.com.

Online Data Entry

Depending on shipper/carrier preference, some carriers use our Online Data Entry Tool to enter invoice details directly into the TranzAct system.

This method requires shipper to approve use of Online Data Entry tool and a training session for the carrier.


Guidelines for submitting a "Balance Due" Invoice:

  • Show the balance due amount on the invoice. If you send in an invoice showing only the original amount owed, it will be rejected as a duplicate.
  • Indicate BALANCE DUE clearly on the invoice.
  • Be aware that most shippers require the Bill of Lading and corresponding back-up documentation to be submitted at the same time as the invoice submission.

Balance dues may be submitted via:

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The largest WBENC-certified freight payment provider, we hold ourselves to the strictest standards to secure your data. We believe in an ethical approach to everything we do, and our commitment to excellence has resulted multiple awards.

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TranzAct is the Largest WBE Freight Audit & Payment Provider - Certified USWCC, IWBE, NWBE and WBENC

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Our Information Security Management System (ISMS) is certified by Prescient Security as ISO/IEC 27001

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Our EcoVadis rating reflects ethical, environmental, and social commitment across all operations. 

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Officially recognized by FedEx for consistently meeting carrier standards and outstanding customer service.

 

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Officially recognized by FedEx and Estes Express for both consistently meeting carrier standards and analytics for receiving invoices electronically, processing, and remitting payment details, and managing disputes on behalf of customers as well as delivering outstanding customer service. Additionally, TranzAct boasts partnerships with carriers such as Werner Enterprises, JB Hunt, Hub Group, and many others.

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