TranzAct Privacy Policy

Last updated: October 2026

TranzAct Technologies, Inc. (“TranzAct,” “we,” “us,” or “our”) is committed to protecting your privacy and maintaining transparency about how we collect, use, and safeguard your information. This Privacy Policy explains what data we collect, how we use it, and the choices available to you.

1. Information We Collect

We collect information in three ways: directly from you, automatically through our website and platforms, and from third‑party integrations used to support our services.

Information You Provide

• Contact details (name, email address, phone number)
• Company information (company name, role, shipping profile)
• Form submissions (inquiries, demo requests, support tickets)
• Account information if you access TranzAct platforms
• Billing or invoicing details provided by carriers or customers

Information Collected Automatically

• Device and browser information
• IP address and general location
• Pages visited, time on site, and navigation patterns
• Cookies and similar technologies used for analytics and performance

Information From Integrations

We use HubSpot and other service providers to manage marketing communications, website analytics, and customer interactions. These platforms may collect technical and behavioral data to support these functions.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve TranzAct products and services
• Respond to inquiries and support requests
• Process carrier invoices and balance‑due submissions
• Deliver marketing communications you opt into
• Analyze website performance and user engagement
• Maintain security and prevent misuse of our systems
• Comply with legal, regulatory, and contractual obligations

We do not sell your personal information.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Understand how visitors use our website
• Improve site performance and user experience
• Support marketing analytics through HubSpot

You can control cookie settings through your browser or device preferences.

4. How We Share Information

We may share information with:

• Service providers (e.g., HubSpot, analytics platforms, hosting providers)
• Carriers and customers when necessary to process freight‑related transactions
• Legal or regulatory authorities when required
• nternal teams for operational and support purposes

We do not share personal information for unrelated advertising or resale.

5. Email Preferences and Communication Choices

If you receive marketing emails from TranzAct, they are managed through HubSpot. You can update your communication preferences at any time using the links included in every email:

• Manage your email preferences
• Unsubscribe from marketing communications

These links are automatically generated by HubSpot and will direct you to your personal preference center.

Transactional or service‑related emails (e.g., platform updates, billing notices, carrier invoicing communications) may still be sent when necessary to fulfill our obligations.

6. Data Security

We use administrative, technical, and physical safeguards to protect your information. While no system is completely secure, we take reasonable steps to prevent unauthorized access, disclosure, or misuse.

7. Your Rights and Choices

Depending on your location, you may have rights to:

• Access the personal information we hold
• Request corrections or updates
• Request deletion of your information
• Opt out of marketing communications

• Limit certain types of data processing

To exercise these rights, contact us using the information below.

8. Third‑Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date at the top reflects the most recent revision.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

Attention: Marketing Manager
TranzAct Technologies, Inc.
360 West Butterfield, Suite 400
Elmhurst, IL 60126

E-mail: news@tranzact.com
Telephone: (630) 833-0890