TranzAct Technologies is an established, privately held company headquartered in Elmhurst, IL. We pride ourselves on being an integrated logistics resource company focused on client satisfaction and driving value to our client’s business.
Role Overview and Responsibilities:
• Communicate daily with customers and carriers
• Work with internal TranzAct team members
• Ability to establish and expand relationships with key decision makers at our customers
• Continued education to our clients on the different service offerings that TranzAct brings to the market place
• Communicate market and industry trends in the supply chain world
• Identify data elements in the client’s shipping patterns that can improve their supply chain and potentially save them money
• Identify potential problems and devise necessary solutions; escalate as needed
• Collaborate with team members to grow and improve processes for all assigned accounts
• Account Managers work between customers and cross – functional internal teams to ensure timely delivery of our solutions according to the customers’ needs
• Accountable to customer defined Key Performance Indicators (KPI’s) and ensuring consistent improvement
Job qualifications:
• Minimum 1 year transportation experience
• Experience in client facing or customer service role
• Strong problem solving and presentation skills
• Comfortable communicating to all levels in an organization
• Intermediate knowledge of Microsoft Office Suite to include Word, Excel, Power Point and Outlook
• Able to prioritize, multi-task and manage time effectively
If you would like to be considered for one the positions we currently have available, please email your resume to hr@tranzact.com
TranzAct helps shippers like you reduce their transportation spend while providing the tools necessary to make better business decisions on an ongoing basis.
Our solutions provide shippers of all modes with freight audit and payment, reporting and TMS applications, rate negotiation and savings, contract development, consulting and analysis.
We're on Your Team & We're Here to Help
360 W. Butterfield Road
Suite 400
Elmhurst, IL 60126
+(630) 833 0890
helpdesk@tranzact.com